Home
Customer Service

How to Order
Have questions about your order? Please do not hesitate to call, e-mail, or write our customer service representatives:

Toll Free: (888) 577-8337 (Mon-Fri 9am-5pm EST)
Fax: (843) 559-7542
Email: info@deepsteep.com
OR write us at: Deep Steep, ATTN: Customer Service, 2671 Fort Trenholm Road, Johns Island, SC 29455

Online: www.deepsteep.com

Sales Tax
We are required to collect sales tax for deliveries within the state of South Carolina (SC). Application of sales tax may be subject to change.

Price Changes
Prices and availability are subject to change.

Product Availability
All products available while supplies last.

Shipping
We try our hardest to have your shipment out within 48 hours from time your order is entered into our system. Standard UPS shipping takes 1-7 business days. Please note: order processing at deep steep takes place from Monday through Friday.

Overnight shipping: Please call or email deep steep to arrange for overnight shipping.

P.O. Boxes: Deep Steep cannot ship orders to a P.O. box.

Additional State Shipping Charges: International customers please call one of our customer service representatives for more information.

Return Policy
Unopened products can be returned at a 20% restocking fee, minus shipping charges. All returned products must be received at Deep Steep's warehouse for inspection before credits are issued. Exchanges are considered on a case-by-case basis.




|Home|Store Locator|FAQ|Site Map|Customer Service|Links|Login|